JOB DESCRIPTION

1) Vacancy: Customer Service Specialist 

2) Working Country: Philippines, Manila. 

3) Hiring Age: 19-35

4) Education Level: At least secondary school or above 

5) Required Language Proficiency: Spoken/Written in Chinese/Mandarin. 

6) Working Experience: Not needed, training will be provided. 

7) Skills needed: Basic computer operation. 

8) Job Description: Communicating with customers and provide assist online.

JOB RESPONSIBILITY

*SALARY AND BENEFITS*

1) Contract end bonus = RM7200 

2) Monthly Expenses Subsidy = RM360/Month allowance 

3) Flights, Meals, Accommodations, House Keeping provided. 

4) Birthday gifts/money, 15days Paid Leave Vacation, Festival gifts/money, etc etc. 

5) 12months + 3months (Probation) contract.

*CAREER ADVANCEMENT*

1) Promoted to Team Lead (RM1200 subsidy + RM30,000+ Year End Bonus) 

2) Promoted to Head of Department (RM1800 subsidy + RM60,000+ Year End Bonus)

*Application through WhatsApp +60136259232*

JOB REQUIREMENT

1) Provide support and solution to customer via live chat channel. 

2) Attend customer inquiry by providing correct information about products and services, termination or obtain details of complaints. 

3) Practice and responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking. 

4) Duties also may include know the ins and outs of the teller systems and policies; answering phones, filing deposit slips and paperwork, managing balancing numbers at the end of the day.