This project requires:
- Customer support experience in a fast-paced environment
- Great Portuguese and English communication skills, both written and oral
- Should love making customers happy!
- Should have the ability to assess each customer’s issues
- Knows how to deal with difficult customers/clients
- Has good analytical and problem-solving skills
- Has good accurate records keeping
- Must be a good team player
- Ability to prioritize and multitask
- Knowledge of Domains, SEO and Analytics is a plus!
- Must be able to work remotely and full-time (at least 40 hours per week)