JOB DESCRIPTION

Welcome to Asia-Pacific's leading luxury villa and hotel booking portal!

To meet growing demand, we're assembling a bigger team of sales driven and passionate Nomad Travel Curators to help us plan the well-earned vacations of some of the region's most discerning travelers.

In this role, you’ll be handling enquiries and requests from guests from all over the world – and arranging their trips to amazing destinations in the APAC region. Whilst most of this role is online, you’ll also find yourself also chatting to customers over the phone or on messaging apps.

If you’re someone who loves closing a deal, and is honest and warm with your approach – then drop us a line today!

JOB RESPONSIBILITY

• Handling customer enquiries.
• Providing exceptional customer service.
• Coordinating and managing stays on behalf of guests with the property partners.
• Ad hoc duties related to the sales team.
• Database management.
• Online file management.

JOB REQUIREMENT

1. Entry level Sales Team.
2. Write clear and concise emails to clients and partners in excellent English.
3. Have high level of resourcefulness, multi-tasking, attention-to-detail, organization and problem-solving skills.
4. Attend to email, phone and chat platforms to serve our clients best.
5. Have great EQ; and are able to remain cool, calm and professional in some demanding and unique circumstances.
6. Have access to own computers with internet connectivity if working remotely.
7. Have a great attitude to work and be hard working – sometimes a client may message after working hours and you might need to step in! This is not a 9-5 role.
8. Be fast to react.
9. Quick learner with a passion for travel.