We are seeking an energetic and highly motivated Operations Executive to deploy efficient solutions to Clients. This new member will work closely with the Chief Operations Officer in implementation and client adoption of solutions to contactless, efficient Safe Management Measures.
Assist in testing, installation and/or deployment of applications in client’s environment
Participate in the design and implementation of systems based on customer requirements and best practices
Partner with Technology team to troubleshoot network, hardware, network circuit, and applications to ensure the smooth release of new features/services
Review and troubleshoot system for issues
Liaise with Technology team to train clients on the deployment of applications and services and provide required documentation
Responsible for creating SOPs and guides.
Provide customer service support by corresponding to attend client’s enquiries and requirement on order information and status
Responsible processing client orders information with emphasis on accuracy and timeliness.
Advising client on deployment schedule
Follow up closely to ensure resolution of all problems and issues from Clients
Work closely with all cross-functional team to ensure clients’ operational requirements are met and/or manage client expectations
Preparation of electronic hardware and OS/ firmware for deployment according to customer requirements. Can be Android or Linux based
Posses a Diploma in Computer Science / Electronics
Flexible and adaptable in regards to learning and understanding new technologies
Highly self-motivated, proactive with a sense of ownership
Able to prioritize and execute tasks in a fast-paced environment
WerkDone automate and optimize processes with solutions to quickly and intelligently transform the way businesses are manged. We enhance employees' experience and build business agility by transforming key processes that integrate businesses.
We utilize Process Automation | Digital Forms | Advance Workflows and Predictive AI, these new world technologies streamline the most traditional systems of records in the least invasive way.
We revolutionize businesses by leveraging on the output of data intelligence to gain crucial business insights never seen before.
Solving customers’ challenges is a way of being, at WerkDone. All of us at WerkDone live and breathe to unearth the choicest techno-solution to serve this means. Regardless the size of challenge, level of difficulty or geolocation, WerkDone modus operandi is get it done.
Imagine techno-solutions now made within reach and viable for businesses.